ALERT 3 - We can only see Urgent Cases.
Urgent cases are assessed case by case. Please email info@bigfootpodiatry.co.nz and one of our team will contact you
We will continue to provide Telehealth consultations for those that are High Risk or prefer this .
Please email info@bigfootpodiatry.co.nz our phones are not operational in Alert 3 and 4
FAQ
- Your phones are not answering
- Under Alert 3 and 4 our phones are offline. Please contact info@bigfootpodiatry.co.nz or call 021786061
- Can I be seen in Alert 3 or 4?
- Only Very Urgent cases can be seen in Alert 3 or 4. These will be assessed on a case by case basis
- A call or a virtual consultation will be discussed to assess each case prior to coming into the clinic.
- Examples are
- infected ingorwn toenails
- ifected lesions e.g. corns, callus
- fractures
- those with high risk medical conditions (e.g. diabetes) and have a issue that could be limb threatening e.g. infection
- Wound care that could lead to infection or is infected
- What Conditions are considered treatable in Alert 3 or 4?
- Limb threatening conditions only. Please email us immediately - info@bigfootpodiatry.co.nz.
- A call or a virtual consultation will be discussed to assess each case prior to coming into the clinic. Some examples are -infected lesions/nails, fractures, those with high risk medical conditions (e.g. diabetes) an acute wound/infection/fracture
- Can I see a podiatrist face to face in Alert 2 or 2.5
- Yes
- I am High Risk and do not feel comfortable coming to the facility
- We will continue to provide Telehealth (virtual) consultations in Alert 2 or can make specific arrangements at the facility to ensure your safety is a priority e.g. coming in the weekend to see you
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- We are providing these free to all our clients during COVID-19
- Does ACC cover podiatry during Alert 3?
- Yes, ACC are supporting providers. We are not charging clients a surcharge during this difficult time
- When can I get my callus, corn and ingrown toenail treated?
- Alert 2.5 and under is when we can commence routine footcare face to face. Under Urgent care we may consider treatment in alert 3
- Will it be safe to attend a podiatry treatment
- As a medical profession governed by the Podiatry Board we have very strict infection control, contact tracing, sanitisation/disinfection and social distancing policies in place
- I am a Very High Risk Client,do you have safety procedures in place for me?
- Yes, we have a policy in place to managing the very high risk clients. These are treated on a case by case basis. If you fit this catergory please advise our reception team first and our podiatrists will call you to discuss our policy
